Zendesk
Best Customer Service Software
Zendesk designs software for better customer relationships. People communicate with businesses every day across multiple channels like email, phone, live chat, and social media.
Pricing of Zendesk
- Unlimited email addresses
- Twitter and Facebook channels
- Basic knowledge base
- Web Widget & Mobile SDK
- Agent Macros
- Community forums
- Multilingual content
- Business hours & SLAs
- CSAT surveys
- Insights analytics
- Custom private apps
- Branded Help Center
- Customer portal
- Business rules
- Performance Dashboards
- Public Apps Marketplace
- Unlimited email addresses
- Twitter and Facebook channels
- Basic knowledge base
- Web Widget & Mobile SDK
- Agent Macros
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Key Features of Zendesk
Key Features:
Key Specification
Who uses Zendesk
StartUps
SMEs
Agencies
Company Details
Company Name: | Zendesk |
---|---|
Headquarter: | San Francisco, California United States |
Website: | Visit Website |
Social Media: |
Zendesk Description
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Frequently Asked Questions (FAQs)
Q. Who are the main user group of Zendesk?
The user group of Zendesk are as follows :
- Startups
- SMEs
- Agencies
Q. How much does Zendesk cost?
Zendesk has 4 plans,
- ESSENTIAL INR 330
- PROFESSIONAL INR 3234
- TEAM INR 1254
- ESSENTIAL INR 330
Q. What are the main features of Zendesk?
The key featuers of Zendesk are as follows :
Q. What pricing model does Zendesk support?
Zendesk pricing model : Yearly,Monthly,Onetime(Perpetual License)
Q. Is Zendesk is online or offline?
Zendesk is Online Software.
Q. Is customization possible in Zendesk?
Yes
Q. What type of support does Zendesk provide?
Zendesk offers Phone,Email,Live Chat,Online (Ticket) support.
Q. What type of guides provided by Zendesk for training?
Zendesk provides Video Guides,Blogs,Webinars,Infographics,Case Studies for the software training.