Tender Support
By Tender Support
Tender provides the tools you need to deliver great customer support. You can receive notifications, reply on the go, and use keywords to quickly take action. Tender also automatically reminds you to follow up at the right time, so you don't have to worry about forgetting.
Pricing of Tender Support
- Email support
- Knowledge base
- Community forums
- Canned replies
- Single sign-on
- Advanced reports
- Email support
- Knowledge base
- Community forums
- Canned replies
- Single sign-on
- Advanced reports
- Private site
- Dedicated priority support
- Restricted staff accounts
- Automatic timeouts
- Full CSS customization
- Full JS UI access
- Private site
- Dedicated priority support
- Restricted staff accounts
- Automatic timeouts
- Full CSS customization
- Full JS UI access
Awards & Badges Received
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Key Features of Tender Support
Key Features:
Key Specification
Other Categories: | Help Desk Software |
---|---|
Deployment: | Cloud Hosted |
Customer Support: | Online (Ticket) |
Customization: | No |
Languages Support: | English |
Who uses Tender Support
SMEs
Enterprises
Company Details
Company Name: | Tender Support |
---|---|
Headquarter: | Portland, Oregon United States |
Website: | Visit Website |
Social Media: |
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Frequently Asked Questions (FAQs)
Q. Who are the main user group of Tender Support?
The user group of Tender Support are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does Tender Support cost?
Tender Support has 2 plans,
- Standard USD 49 /Month
- Pro USD 99 /Month
Q. What are the main features of Tender Support?
The key featuers of Tender Support are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Q. What pricing model does Tender Support support?
Tender Support pricing model : Onetime(Perpetual License)
Q. Is Tender Support is online or offline?
Tender Support is Online Software.
Q. Is customization possible in Tender Support?
No
Q. What type of support does Tender Support provide?
Tender Support offers Online (Ticket) support.
Q. What type of guides provided by Tender Support for training?
Tender Support provides Help Guides,Blogs for the software training.