Sugar Serve
By Sugar Serve
Sugar Serve is a dependable customer service solution that has what it takes to ensure excellence in customer service. This straightforward and intuitive platform allows customer service team members to easily respond to customer inquiries in real time, optimizing the flow of interaction. Sugar Serve gives the team access to all of their customer data and insights in one place, allowing them to quickly find and answer questions. Their customer service heroes will have the best tools at their disposal with Sugar Serve’s advanced automation, customized ticket routing, and online self-service options. With Sugar Serve, users can give their customers an experience like no other. They understand everyone’s different needs and preferences when it comes to interacting with customer service teams, so the customizable solution round out the user experience. Whether the customers want immediate phone call support or prefer using the easy-to-use webpage interface, they can make sure they get exactly what they need fast. All these features help reduce wait times while improving
Pricing of Sugar Serve
- Supercharge Efficiency
- Integrate Immediately
- Route Right The First Time
- Streamline Customer Experience With AI
- Speed Through SLAs
- Route Cases Right
- Quit Building Reports
- Assess Sentiment
- Create a Comprehensive Knowledge Base
- Minimize Support Costs
- Customize the Experience
- Supercharge Efficiency
- Integrate Immediately
- Route Right The First Time
- Streamline Customer Experience With AI
- Speed Through SLAs
- Route Cases Right
- Quit Building Reports
- Assess Sentiment
- Create a Comprehensive Knowledge Base
- Mi
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Key Features of Sugar Serve
Key Features:
Key Specification
Other Categories: | Help Desk Software |
---|---|
Deployment: | Cloud Hosted |
Customer Support: | Online (Ticket) |
Customization: | No |
Languages Support: | English |
Who uses Sugar Serve
SMEs
Enterprises
Company Details
Company Name: | Sugar Serve |
---|---|
Headquarter: | San Francisco, California United States |
Website: | Visit Website |
Social Media: |
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Frequently Asked Questions (FAQs)
The user group of Sugar Serve are as follows :
- Enterprises
- SMEs
- SMEs
Sugar Serve has 1 plans,
- Sugar Serve USD 0
The key featuers of Sugar Serve are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Sugar Serve pricing model : Onetime(Perpetual License)
Sugar Serve is Online Software.
No
Sugar Serve offers Online (Ticket) support.
Sugar Serve provides Help Guides,Blogs,Video Guides for the software training.