Pulse CallDesk

Connecting Businesses, Empowering Conversations

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A blended cloud contact center solution that enables organizations to streamline both their telemarketing and customer service departments by 60%. A WebRTC-powered solution equipped with advanced features and an intuitive interface that enhances employee productivity.

Pricing of Pulse CallDesk

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Key Features of Pulse CallDesk

Key Features:

API Integration
Analytical Reports
Auto-Dialer
CRM integration
Call Barging
Call Center Management
Call Disposition and Notes
Call Hold
Call Hold Music
Call Logs
Call Monitoring
Call Queuing
Call Recording
Call Routing
Compile Contact Lists
Contact Management
Desktop Notifications
Forward to Phone
IVR / Voice Recognition
IVR System
Multi User login & Roll based access
Outgoing Call Tracking
Predictive Dialer
SMS
Skill Based Routing
Text-to-Speech
Toll Free Number
Voicemails
Blended Call Center
Call Disposition
Auto-Dialer
Automated Routing
Agent Interface
Lead Database Integration
Lead Segmentation

Key Specification

Other Categories:	Cloud Telephony and IVRS Software Cloud Call Center Software Cloud Contact Center Software Business Phone System Virtual Call Center Software Virtual Phone System Software Call tracking Software Contact center software Lead Generation Software
Deployment:	Cloud Hosted,On Premise
Customer Support:	Phone,Email,Live Chat,Online (Ticket),Business Hours
Customization:	Yes
Languages Support:	English

Who uses Pulse CallDesk

Personal

StartUps

SMEs

Agencies

Enterprises

Company Details

Company Name:	Pulse Telesystems
Headquarter:	Chennai, Tamil Nadu India
Website:	Visit Website
Social Media:	Facebook Twitter LinkedIn

Pulse CallDesk Description

Are you an enterprise owner seeking maximum ROI from a solution that amplifies customer engagement? Avail Pulse "CallDesk," a blended, customized cloud contact center solution that aids your representatives in handling telemarketing and customer service duties with ease. This WebRTC-empowered contact center solution, equipped with advanced features, will assist your representatives in promptly responding to customer inquiries, boosting efficiency by 60%. Its intuitive interface and insightful reporting will help your managers make data-driven decisions while optimizing the customer experience. With over 2000+ satisfied clients worldwide, we offer a 7-day free trial allowing you to experience firsthand how our customized solution drives your business growth.