NICE inContact CXone
Call center software
Nice inContact is cloud-based call place programming that assists organizations with amplifying the nature of leads and limiting the expense of client association. The arrangement involves many highlights expected to handle inbound help demands and assist organizations with interfacing with their clients through various channels, for example, inbound/outbound voice calls, email, phone messages, visits, and virtual entertainment. From there, the sky is the limit.
Pricing of NICE inContact CXone
- Automatic Contact Distributor
- Interactive Voice Response
- Interaction Channels
- Proactive Outbound
- My Agent eXperience - MAX
- Workforce Intelligence
- Partner AI Chatbots
- Workforce Management
- Quality Management
- Customer Satisfaction Surveys
- Performance Management
- Omnichannel Analytics
- Security & Reliability
- CRM Integrations
- UCaaS Integrations
- Developer Ecosystem
- RESTful APIs
- Voice as a Service
- Reporting
- Automatic Contact Distributor
- Interactive Voice Response
- Interaction Channels
- Proactive Outbound
- M
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Key Features of NICE inContact CXone
Key Features:
Key Specification
Other Categories: | Content Management Software Cloud Contact Center Software Content Collaboration Software Contact center software Web Content Management Software Mobile Content Management System |
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Deployment: | Cloud Hosted,Hybrid |
Customer Support: | |
Customization: | Yes |
Languages Support: | English |
Who uses NICE inContact CXone
Personal
StartUps
SMEs
Agencies
Enterprises
Company Details
Company Name: | NICE inContact CXone |
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Headquarter: | Utah |
Website: | Visit Website |
Social Media: |
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Frequently Asked Questions (FAQs)
The user group of NICE inContact CXone are as follows :
- Personals
- Startups
- SMEs
- Agencies
- Enterprises
NICE inContact CXone has 1 plans,
- NICE inContact CXone USD 0
The key featuers of NICE inContact CXone are as follows :
- Activity Tracking
- Collaboration Tools
- Content Library
- Content Management
- Mobile Access
- Document Templates
- Computer Telephony Integration
- IVR / Voice Recognition
- SEO Management
- Content Personalization
- eCommerce Management
NICE inContact CXone pricing model : Monthly
NICE inContact CXone is Cloud Hosted,Hybrid Software.
Yes
NICE inContact CXone offers Email support.
NICE inContact CXone provides Help Guides,Blogs for the software training.