Metaphor Contact Center

Key Features:

• CRM & Sales Dashboards
• CRM Analytics
• Developer API
• Email Integration
• Email Templates
• Invoice
• Marketing Automation
• On-Demand (SaaS)
• Project Management
• Sales Quotes
• Territory Management
• Sales Tracking
• Mobile App
• Sales Force Automation
• Lead Scoring
• Web Forms
• Import & Export Data
• Interaction Tracking
• Access Monitoring
• Contact Manager
• CRM & Sales Reports
• Customer Support
• Document Management
• Email Marketing / SMS Marketing
• Inventory Management
• Lead Generation
• Mass Email
• Private Cloud
• Supplier and Purchase Order Management
• Lead Management
• Appointment Management
• Sales Forecasting
• Opportunity Management
• Customer Data Base
• Pipeline Management
• Real Time Analytics
• Inquiry Management
• Customization
• Sales Pipeline Tracking
• Landing Pages
• CRM integration
• Omnichannel Communication
• Case Management
• Campaign Management
• Proposal Management
• Quotes Management
• Accounting
• Expense Management
• Invoice
• Marketing Analytics
• Marketing Collateral
• Performance Management
• Products & Price Books
• Social CRM
• Survey Management
• Mobile App
• Field Sales Management
• List Management
• Access Monitoring
• Multi-Channel Communication
• Capture Leads from Twitter/Facebook
• Cloud Computing
• Partner Cloud (VAR or Service Provider)
• Plug-And-Play Integration
• Solution Management
• Customer Data Base
• Call Center Management
• Import & Export Data
• Team Management
• Product Catalog
• Sales Dashboards & Reports
• Client Tracking
• Construction Tracker
• Contract Management
• Dashboard
• Forecasting
• Project Management
• Purchase Management
• Quote Management
• Sales Management
• Scheduling
• Time Management