Kiodesk
By Kiodesk
0.0
Kiodesk software is a platform that helps businesses with customer support. It has tools to track customer conversations, prioritize them, and assign them to the right people. You can also use it to collaborate with teams, define workflows, measure team performance, generate reports, and create a self-service experience.
Pricing of Kiodesk
- Email ticketing
- Multiple shared inboxes
- Automatic email notifications
- Merge tickets
- Split tickets
- Watch tickets
- Time tracking
- Ticket templates
- Satisfaction surveys
- Assume identity
- Outbound email
- Ticket export
- Annotated image attachments
- Undo send
- Sort ticket conversations
- Ticket activities
- Shared canned responses
- Personal canned responses
- Agent collision detection
- Traffic cop
- Public and private notes in tickets
- Filtered Search
- Integrated game mechanics
- Occasional agents
- Dynamic placeholders
- Cust
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Key Features of Kiodesk
Key Features:
Key Specification
| Other Categories: | Help Desk Software Help Desk Software For Free |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Kiodesk
SMEs
Enterprises
Company Details
| Company Name: | Kiodesk |
|---|---|
| Headquarter: | New York, |
| Website: |
Visit Website 
|
| Social Media: |
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Frequently Asked Questions (FAQs)
Q. Who are the main user group of Kiodesk?
The user group of Kiodesk are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does Kiodesk cost?
Kiodesk has 1 plans,
- Kiodesk USD 0
Q. What are the main features of Kiodesk?
The key featuers of Kiodesk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Q. What pricing model does Kiodesk support?
Kiodesk pricing model : Onetime(Perpetual License)
Q. Is Kiodesk is online or offline?
Kiodesk is Online Software.
Q. Is customization possible in Kiodesk?
No
Q. What type of support does Kiodesk provide?
Kiodesk offers Phone,Online (Ticket) support.
Q. What type of guides provided by Kiodesk for training?
Kiodesk provides Help Guides,Blogs for the software training.
