Kapture CX

By Adjetter Media

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Check How Kapture CX can help to automate British Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative

Pricing of Kapture CX

Basic

USD 19

Per Month

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Special

USD 20

/User/Month

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Unlimited Tickets
Custom Dashboard
Omnichannel Ticketing
SLA Management
CSAT & Feedback Management
Automated Ticket Routing
Employee Management
Social Media
Email Marketing
Whatsapp Business
Call management through Cloud telephony
Dedicated Support during implementation
24x7 Call/Email Support
Multilingual System
Unlimited Tickets
Custom Dashboard
Omnichannel Ticketing
SLA Management
CSAT & Feedback Management
Automated Ticket Routing
Employee Management
Social Media
Email Marketing
Whatsapp Bus

Essential

USD 28

/User/Month

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Omnichannel Ticketing
Auto-assign Tickets
SLA Management
Data Import
Web Forms
Scheduled Reports
Lead Management
Basic Dashboards
Customer 360
Omnichannel Ticketing
Auto-assign Tickets
SLA Management
Data Import
Web Forms
Scheduled Reports
Lead Management
Basic Dashboards
Customer 360

Professional

USD 40

/User/Month

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Includes features of Essential plan
plus
Custom API
Ecommerce Integrations
Reports & Analytics
Social Media Integrations
Mobile App
Chat
Quotations & Payments
Knowledge Base
24x7 Support
Includes features of Essential plan
plus
Custom API
Ecommerce Integrations
Reports & Analytics
Social Media Integrations
Mobile App
Chat
Quotations & Payments
Knowledge Base
24x7 Support

Enterprise

USD 65

/User/Month

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Includes features of Professional plan
plus
Custom Reporting
Sandbox
IP Whitelisting
Dashboards
Self-serve
Contacts Management
Customized Ticket Disposition
Workflow Management
Dedicated Account Manager
Includes features of Professional plan
plus
Custom Reporting
Sandbox
IP Whitelisting
Dashboards
Self-serve
Contacts Management
Customized Ticket Disposition
Workflow Management
Dedicated Account Manager

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Key Features of Kapture CX

Key Features:

Self Service Portal
Customizable Branding
Reporting/Analytics
User Management
Customizable Templates
Feedback Management
Mobile Interface

Key Specification

Other Categories:	Customer Feedback Software Customer Support Software Customer Success Software Sales Tracking Software Customer loyalty software Knowledge Base Software Customer Data Platform (CDP) Customer Identity And Access Management (CIAM) Software Customer Advocacy Software customer service software
Deployment:	Cloud Hosted,Hybrid,On Premise,Any
Customer Support:	Phone,Email,Live Chat
Customization:
Languages Support:	English

Who uses Kapture CX

StartUps

SMEs

Agencies

Enterprises

Company Details

Company Name:	Adjetter Media
Headquarter:	India
Website:	Visit Website
Social Media:	Facebook Twitter LinkedIn

Kapture CX Description

Kapture CX is a CRM software that consolidates capabilities related to marketing, sales, operations, and customer services into one package. The tool is known for its ease of use and straightforward interface and can be integrated smoothly with the existing technological infrastructure of any company. This is made possible by 500 plus APIs that ensure seamless pan-organization synchronization. Users can send customized emails to a wide range of audiences through easy predefined templates. Moreover, live chat support allows team members to extend better customer support and sell more. The dashboard captures and showcases crucial KPIs, such as each agent's number of answered/unanswered calls. Other notable features include integrated sales tracking, omnichannel support, real-time reporting, dedicated cloud storage servers, high-end security, on-field order capturing, and much more.