IncognitoDesk
By IncognitoDesk
0.0
If clients could contact us sooner, before they reach crisis point, it would make a big difference. IncognitoDesk lets clients be anonymous when they reach out for assistance, so they can meet regulatory requirements and minimize the self-stigma of seeking help.
Pricing of IncognitoDesk
- 2 agents
- 10 channels
- unlimited contacts
- unlimited conversations
- 1 year of conversation history
- forum support
- 2 agents
- 10 channels
- unlimited contacts
- unlimited conversations
- 1 year of conversation history
- forum support
- 7 agents
- 10 channels
- unlimited contacts
- unlimited conversations
- 1 year of conversation history
- forum support
- $10/month/additional agent
- 7 agents
- 10 channels
- unlimited contacts
- unlimited conversations
- 1 year of conversation history
- forum support
- $10/month/additional agent
- 20 agents
- unlimited channels
- unlimited contacts
- unlimited conversations
- configurable data retention
- forum and email support
- $10/month/additional agent
- Single sign-on (SSO) integration
- 20 agents
- unlimited channels
- unlimited contacts
- unlimited conversations
- configurable data retention
- forum and email support
- $10/month/additional agent
- Single sign-on (SSO) integration
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Key Features of IncognitoDesk
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses IncognitoDesk
SMEs
Enterprises
Company Details
| Company Name: | IncognitoDesk |
|---|---|
| Headquarter: | NA, |
| Website: |
Visit Website 
|
| Social Media: |
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Frequently Asked Questions (FAQs)
Q. Who are the main user group of IncognitoDesk?
The user group of IncognitoDesk are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does IncognitoDesk cost?
IncognitoDesk has 3 plans,
- Solo USD 15 /Month
- Team USD 100 /Month
- Business USD 500 /Month
Q. What are the main features of IncognitoDesk?
The key featuers of IncognitoDesk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Q. What pricing model does IncognitoDesk support?
IncognitoDesk pricing model : Onetime(Perpetual License)
Q. Is IncognitoDesk is online or offline?
IncognitoDesk is Online Software.
Q. Is customization possible in IncognitoDesk?
No
Q. What type of support does IncognitoDesk provide?
IncognitoDesk offers Online (Ticket) support.
Q. What type of guides provided by IncognitoDesk for training?
IncognitoDesk provides Help Guides,Blogs for the software training.
