GoToAssist
By GoToAssist
0.0
GoToAssist is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can convert their chat or call support into an online support session in an instant. The software offers the much-needed freedom to supporting staff, enabling them to take care of remote servers and computers even when the end-user is not present there. Agents can connect to any unattended machines whenever they want to resolve issues. GoToAssist allows users to quickly start a support session from a browser or desktop app of their choice. They can access customer’s system information easily, including software and hardware configurations. The software also allows to receive and send files in both live or unattended sessions and install updates, apply patches and more. Supporting staff can easily switch between their customers’ monitors. Each technician can
Pricing of GoToAssist
- Full features and functionality for a flat fee with no hidden costs for server maintenance
- IT staff or other “extra” charges
- 24-hour-a-day
- 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team
- Free upgrades
- Access to training videos
- help guides and best practices
- Full features and functionality for a flat fee with no hidden costs for server maintenance
- IT staff or other “extra” charges
- 24-hour-a-day
- 7-day-a-week support from our U.S.-based GoToAssist Global Custom
- 1 Agent
- Agent Console
- File Transfer
- Remote Diagnostics
- Multi-Monitor Navigation
- Multi-Session Support
- Slack Integration
- Include Mobile Add-On: Only $20.00/Agent Monthly
- Mobile Chat / Remote View / Remote Control* / Device Info / Camera Share
- 1 Agent
- Agent Console
- File Transfer
- Remote Diagnostics
- Multi-Monitor Navigation
- Multi-Session Support
- Slack Integration
- Include Mobile Add-On: Only $20.00/Agent Monthly
- Mobile Chat / Remote View / Remote Control* / Device Info / Camera Share
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Key Features of GoToAssist
Key Features:
Key Specification
| Other Categories: | Remote Access Software IT Asset Management (ITAM) Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses GoToAssist
SMEs
Enterprises
Company Details
| Company Name: | GoToAssist |
|---|---|
| Headquarter: | Boston, Massachusetts United States |
| Website: |
Visit Website 
|
| Social Media: |
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Most trusted software on Techimply
User Reviews
Frequently Asked Questions (FAQs)
The user group of GoToAssist are as follows :
- Enterprises
- SMEs
- SMEs
GoToAssist has 2 plans,
- Service Desk USD 49 /Month
- GoToAssist USD 69 /User/Month
The key featuers of GoToAssist are as follows :
- Session Recording
- Remote Control
- File Transfer
- Feedback Collection
- Diagnostic Tools
- Screen Sharing
- Live Chat
- Session Transfer
GoToAssist pricing model : Monthly,Yearly
GoToAssist is Online Software.
No
GoToAssist offers Online (Ticket) support.
GoToAssist provides Help Guides,Blogs,Video Guides for the software training.
