FocalScope
By FocalScope
0.0
FocalScope is a powerful live chat software that helps you convert your website visitors into customers. With amazing pre-built templates and customizable live chat signup forms, FocalScope helps you impress your visitors from the word go. The canned or predefined chat responses make it easier for your agents to reply to your visitors. The FocalScope Intelligent live chat tool makes sure that the right agent gets to chat to the right visitor based on their skill set and experience. Reply to your customers across different platforms like Live Chat, Twitter, Facebook and Phone, all from one place. With FocalScope, you can transfer chat from one agent to another with just a single click.
Pricing of FocalScope
- Up to 2 Agents
- Up to 2 Email Addresses
- 2 GB
- Email Ticketing
- Live Chat
- 24/5 Support
- Up to 2 Agents
- Up to 2 Email Addresses
- 2 GB
- Email Ticketing
- Live Chat
- 24/5 Support
- Unlimited Email Addresses
- 30 / 60 / 90 GB
- Includes the Features of Small Cloud Plans Plus
- 24/7 Support
- Customer Portal
- Satisfaction Survey
- Twitter and Facebook
- Multibrand Support
- Reporting and Dashboards
- Unlimited Email Addresses
- 30 / 60 / 90 GB
- Includes the Features of Small Cloud Plans Plus
- 24/7 Support
- Customer Portal
- Satisfaction Survey
- Twitter and Facebook
- Multibrand Support
- Reporting and Dashboards
- Unlimited GB
- Includes all the Features of Cloud Plan Plus
- Dedicated Server
- Dedicated IP Address
- Access to SQL Database
- VPN (IPSEC)
- Unlimited GB
- Includes all the Features of Cloud Plan Plus
- Dedicated Server
- Dedicated IP Address
- Access to SQL Database
- VPN (IPSEC)
- Multiple Phone Lines
- Multi Country Support
- Welcome Greetings
- Waiting Music
- IVR Phone Trees
- Business Hours
- Phone Queues
- Call Rules
- Transfer Calls
- Call Back
- Click To Dial
- Call Recording
- Voicemail
- Agent Screen Pop Up
- Ticket Creation
- SIP Trunk
- Reporting and Dashboard
- 24/7 Support
- Multiple Phone Lines
- Multi Country Support
- Welcome Greetings
- Waiting Music
- IVR Phone Trees
- Business Hours
- Phone Queues
- Call Rules
- Transfer Calls
- Call Back
- Click To Dial
- Call Recording
- Voicemail
- Agent Screen Pop Up
- Ticket Cr
Awards & Badges Received
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Key Features of FocalScope
Key Features:
Key Specification
| Other Categories: | Live Chat Software Live Chat Software For PC Live Chat Software For Free |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone |
| Customization: | No |
| Languages Support: | English |
Who uses FocalScope
SMEs
Company Details
| Company Name: | FocalScope |
|---|---|
| Headquarter: | USA , |
| Website: |
Visit Website 
|
| Social Media: |
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FocalScope Video
User Reviews
Frequently Asked Questions (FAQs)
The user group of FocalScope are as follows :
- SMEs
- SMEs
FocalScope has 4 plans,
- Small Cloud USD 9 /Month
- Cloud USD 39 /Month
- On Premise USD 39 /Month
- Phone System USD 0
The key featuers of FocalScope are as follows :
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
- Offline Form
- Persistent Chat
- Shortcut Messages
- Visitor Targeting
- Video Chat
- Transfers
FocalScope pricing model : Onetime(Perpetual License)
FocalScope is Online Software.
No
FocalScope offers Phone support.
FocalScope provides Help Guides,Blogs,Video Guides for the software training.
