eGain Chat
By eGain Chat
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As the leading provider of cloud customer engagement hub software, eGain has been helping companies improve customer experience, optimize service process, and grow sales across the web, social, and phone channels for over a decade. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs).
Pricing of eGain Chat
- Virtual Assistant
- Messaging Hub
- Super Chat
- Knowledge+AI
- Mail + Social
- Analytics
- Virtual Assistant
- Messaging Hub
- Super Chat
- Knowledge+AI
- Mail + Social
- Analytics
Awards & Badges Received
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Key Features of eGain Chat
Key Features:
Key Specification
| Other Categories: | Live Chat Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses eGain Chat
SMEs
Enterprises
Company Details
| Company Name: | eGain Chat |
|---|---|
| Headquarter: | Sunnyvale, California United States |
| Website: |
Visit Website 
|
| Social Media: |
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User Reviews
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Frequently Asked Questions (FAQs)
Q. Who are the main user group of eGain Chat?
The user group of eGain Chat are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does eGain Chat cost?
eGain Chat has 1 plans,
- eGain Chat USD 0
Q. What are the main features of eGain Chat?
The key featuers of eGain Chat are as follows :
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
- Offline Form
- Persistent Chat
- Shortcut Messages
- Visitor Targeting
- Video Chat
- Transfers
Q. What pricing model does eGain Chat support?
eGain Chat pricing model : Onetime(Perpetual License)
Q. Is eGain Chat is online or offline?
eGain Chat is Online Software.
Q. Is customization possible in eGain Chat?
No
Q. What type of support does eGain Chat provide?
eGain Chat offers Business Hours,Online (Ticket) support.
Q. What type of guides provided by eGain Chat for training?
eGain Chat provides Help Guides,Blogs,Video Guides for the software training.
