DeskPRO

By Deskpro

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Check How DeskPRO can help to automate British Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative

Pricing of DeskPRO

Team (Cloud)

USD 29

Per Month

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App Framework
Auto Responder
CRM Integrations
Email
Forms
SMS
Standard Support

Professional (Cloud)

USD 59

Per Month

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Auto Translate
Multi Accounts
Premium API Rate Limit
Premium Support

Enterprise (Cloud)

USD 99

Per Month

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Enterprise Support
HIPAA & Signing BAA
Onboarding
Security Reviews

Team (On-premise)

USD 29

Per Month

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Community
Custom Fields
Standard Support
Subscriptions
Triggers

Professional (On-premise)

USD 59

Per Month

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Custom Reports
Etc
Extended Multi Brand
Premium API Rate Limit

Enterprise (On-premise)

USD 99

Per Month

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Enterprise Support
Multi Accounts
Quarterly Health Checks
Security Reviews

Team

USD 36

/User/Month

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Cloud or On-Premise Deployment
Standard Support
Multi-channels: Facebook
Twitter
WhatsApp
Automations
CRM
Customization
Help Center
1000+ Apps & Integrations
Full REST API
Multi-Brand
Localization
iOS & Android Apps
Reporting
Search
Voice
ISO 27001 Certified
ITIL
Data Center Choice (US/EU/UK)
Two-Factor Authentication (New)
Cloud or On-Premise Deployment
Standard Support
Multi-channels: Facebook
Twitter
WhatsApp
Automations
CRM
Customization
Help Center
1000+ Apps & Integrations
Full REST AP

Professional

USD 69

/User/Month

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Includes features of Team plan
plus
Premium Support 24/5
Multi-Accounts
Named Account Manager
Auto-Translate (New)
Uptime SLA
Larger Attachments
Beta Features
Extended Multi-Brand
Unbranding / Whitelabelling
Custom Reports
Collections (soon)
Chatbots (soon)
Includes features of Team plan
plus
Premium Support 24/5
Multi-Accounts
Named Account Manager
Auto-Translate (New)
Uptime SLA
Larger Attachments
Beta Features
Extended Multi-Brand
Unbranding / Whitelabelling
Custom Reports
Collections (soon

Enterprise

USD 0

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Includs features of Professional plan
plus
Enterprise Support 24/7
Unlimited Multi-Brand
Data Center Choice (Global)
Product Previews
Free Agent Certification
Free Onboarding
Quarterly Health Checks
Sandbox
Net 30 Payment
Enterprise Uptime SLA
Security Reviews
Extended API Rate Limit (soon)
Unlimited Multi-Accounts (soon)
HIPAA & SOC 2 Type II (soon)
Support SLA
Custom Feature Development
Custom Contracts
Includs features of Professional plan
plus
Enterprise Support 24/7
Unlimited Multi-Brand

Awards & Badges Received

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Key Features of DeskPRO

Key Features:

Cataloging/Categorization
Collaboration Tools
Full Text Search
Knowledge Management
Multi-Language
Self Service Portal
Customizable Branding
Reporting/Analytics
User Management
Customizable Templates
Feedback Management
WYSIWYG Editor
SEO Management
Drag & Drop Editor
Mobile Interface
Rich Text Editor

Key Specification

Other Categories:	Customer Experience Management Software Customer Feedback Software Customer Support Software Customer Success Software Customer loyalty software Knowledge Base Software Customer Data Platform (CDP) Customer Identity And Access Management (CIAM) Software Customer Advocacy Software customer service software
Deployment:	Cloud Hosted,Hybrid,On Premise,Any
Customer Support:	Phone,Email,Live Chat
Customization:
Languages Support:	English

Who uses DeskPRO

StartUps

SMEs

Agencies

Enterprises

Company Details

Company Name:	Deskpro
Headquarter:	United Kingdom
Website:	Visit Website
Social Media:

DeskPRO Description

Deskpro's helpdesk app helps enterprises deliver enhanced customer service to clients globally. The app supports different countries, time-zones, and languages, and has the extension to integrate 1000+ softwares. With the CRM search option, admins can search for users or organizations using powerful technology. Deskpro also brings team collaboration support, which allows resolving customers' issues effectively. Furthermore, any agent from this helpdesk app can be deleted or their account can be converted into a user profile. With the agent activity log, brands can monitor how agents are using and interacting with the helpdesk. There are dozens of built-in reports in the app to gain knowledge of key areas of different aspects of the helpdesk performance. In addition to this, the content created on Deskpro can be converted into more than 25 languages. All these features have made Deskpro a globally trusted helpdesk solution.